These Terms & Conditions set out what you agree to when you open and use a uc jili account — covering access, transactions, account conduct and the rules that apply to activity on this platform. Access and eligibility depend on local law and are available only where local law permits.
Account eligibility rules
InstaPay & Bank Transfer terms
Content and conduct scope
Policy contact paths
POLICY POSTURE
What These Terms Cover and How They Apply
By accessing or using a uc jili account, you confirm that you have read, understood and agreed to these Terms & Conditions in full. These terms form the agreement between you and uc jili and govern every interaction you have through your account — from browsing the sports lobby and casino sections to processing transactions through InstaPay or Bank Transfer. They apply to all account holders in regions where access is permitted under local law. We may update these Terms & Conditions from time to time. When we do, the revised version is posted on this page with a current effective date. Continued use of your account after that date means you accept the updated terms. If you do not agree with any change, you should stop using the account and follow the closure steps available in your account settings. Queries about how a specific clause affects your account can be directed to our support team. Nothing in these terms removes rights you hold under applicable local law. Where a term conflicts with mandatory local law, that local requirement prevails. Payment-related terms — including those covering InstaPay and Bank Transfer transactions — are covered in the transaction sections of your account dashboard after login.
InstaPay
Bank Transfer
Account Dashboard
Philippines Eligibility
TERMS COVERAGE MAP
What Falls Inside and Outside This Policy
Not every service or interaction is governed by the same set of rules. This section clarifies what these Terms & Conditions directly cover and where a different policy or a third-party agreement applies instead.
Account Access
All login activity, account registration steps, identity verification and session management on uc jili fall within these Terms & Conditions. The rules here govern how your account is opened, maintained and, if necessary, suspended or closed.
Transactions
Fund movements through your uc jili wallet — including deposits and withdrawals processed via InstaPay or Bank Transfer — are covered. The limits, verification steps and wallet balance rules shown in your account dashboard apply alongside these terms.
Site Content
Game content provided in the uc jili lobby, sportsbook markets and any editorial pages on this domain are subject to these terms. This includes how you may access and interact with titles such as Bingo Pinoy, Go Rush Crash and Immersive Roulette Live.
Third-Party Services
Payment networks like InstaPay and Bank Transfer operate under their own service agreements. Links from uc jili to external sites, and any third-party information shown outside this platform, are not governed by these Terms & Conditions.
YOUR ACCOUNT RIGHTS
Actions Available to You Under These Terms
These Terms & Conditions give you concrete steps to manage your account and address any concerns directly. You can review your transaction records at any time by logging in and opening the wallet history section — every completed movement through InstaPay or Bank Transfer is listed there with a timestamp and status. If any account detail is incorrect — such as a registered contact number or email address — you can update it through the account settings page; some changes may require identity verification before they take effect. Disputes or questions about how a term applies to your account can be raised through our support channel. We aim to respond to policy-related queries with enough detail that you can make an informed decision about your account. If you believe a record in your account history is inaccurate, flag it to support with the relevant reference number shown in your wallet log. Every action described here is accessible from your account once you are logged in — no separate form or external process is needed.
Review Records
Your full transaction history is available in the wallet section after login. Each entry shows the method used — InstaPay or Bank Transfer — along with the amount, date and current status.
Correct Account Details
Update your registered email or contact number through account settings. Changes to sensitive details may require a verification step, which the settings page will walk you through.
Raise a Policy Question
If a clause in these terms is unclear, send your question through the support channel. Include your account reference so the team can address the specific part of the policy that applies to you.
Request Account Support
For account closures, access disputes or any matter tied to these Terms & Conditions, reach out through live chat or email. The contact paths are listed in the Support section on this page.
POLICY CONTACT PATHS
How to Reach Us About These Terms
If any part of these Terms & Conditions raises a question — whether about account eligibility, a transaction covered by InstaPay or Bank Transfer, or a conduct rule — our support team is the right place to start. Use the contact paths below to get a direct response.
Live Chat
Open the chat icon from any page while logged in. For policy questions, include your account reference and the specific section you are asking about so we can respond with the correct context.
Email Support
Send policy-related questions to our support email address shown in your account dashboard. Email is the preferred route for written records of any terms dispute or account correction request.
Account Help Centre
The help section inside your account contains answers to common terms questions — covering wallet rules, transaction conditions and how eligibility is assessed for your region under local law.
HOW WE HANDLE THIS
Data, Security and Policy Accountability at uc jili
These Terms & Conditions are supported by a set of practices that govern how we manage your account data, handle cookies and maintain the security of your session. We retain account and transaction records for the period required to comply with applicable local obligations — the exact retention period for your account is shown in your account settings under the data section. Cookies used on this platform are described in a separate Cookie Notice linked from the footer. Account security is your shared responsibility: we apply session controls on our side, and you are responsible for keeping your login credentials private. Any request to change how your data is used, or to ask a specific question about data linked to your account, can be directed to the contact paths listed above.
Data Retention
Account records, transaction logs and identity verification data are kept for the period required under applicable local law. The retention timeline for your account is visible in your account settings after login.
Cookies
We use cookies to maintain your session and remember your lobby position — for example, returning to the sportsbook after checking Go Rush Crash. Full details are in the Cookie Notice linked in the site footer.
Account Security
Session security on our side includes standard encryption for data in transit. On your side, keeping your password and account credentials private is a condition of these Terms & Conditions, not just a suggestion.
Policy Changes
When we update these Terms & Conditions, the new version is posted here with a current date. If the change materially affects your account, we aim to give advance notice through the contact details registered to your account.
TERMS FAQ
Common Questions About These Terms & Conditions
Below are questions we receive about the uc jili Terms & Conditions — covering eligibility, data, account conduct and how to act on your rights.
Do I need to agree to the Terms & Conditions before I can use my account?
Yes. Using a uc jili account means you have accepted these Terms & Conditions. If you do not agree, you should not proceed with registration or continued account use. The terms are available to read on this page before you create an account.
How will I know if the Terms & Conditions have changed?
When we update these terms, we post the revised version on this page with a current effective date. For material changes, we aim to notify you through the contact details on your account. Continued use after the update date counts as acceptance of the new version.
Are transactions via InstaPay and Bank Transfer covered by these terms?
Yes. Fund movements through your uc jili wallet — whether processed via InstaPay or Bank Transfer — fall within these Terms & Conditions. The specific limits and conditions for each method are shown in your account dashboard after login.
Can I access and correct the details stored on my account?
You can review your registered details through your account settings at any time. Updates to contact information or other account data may require a verification step. If you believe a transaction record is incorrect, flag it to our support team with the reference number from your wallet history.
What happens if part of these terms conflicts with local law in the Philippines?
Where any clause in these Terms & Conditions conflicts with a mandatory local law or regulation, the local requirement prevails for your account. Access and eligibility are always subject to what is permitted under applicable local law in your region.
How do I raise a formal question or dispute about these Terms & Conditions?
Send your question through live chat or email support — both are accessible from your account dashboard. Include your account reference and the specific clause you are asking about. For written records of any dispute, email is the preferred route so both sides have a clear record.